Return & Refund Policy

We want you to love every material you receive. If your item is defective or not as described, please contact us within 30 days of delivery.

• Eligibility: Items must be in their original, uncut, and unused condition.

• Refund Process: Once the return is inspected, your refund will be processed to the original payment method within 5-7 business days.

• Note: Slight color variations or natural knots are characteristic of natural materials and are not considered defects, but rather the unique marks of nature.